Day 1
Intro.
Briefing on western social and business etiquette.
Small talk topics and topics/questions to avoid.
Etiquette in public places, i.e. queuing, loitering, littering etc.
Day 2
Public and private Transportation and transit terms and etiquette.
Briefing on terms for Airports, customs, immigration, taxis, subways, embassies and consulates, etc.
Driving and renting cars, International Drivers Licenses/IDPs (if necessary).
Asking for and following directions, terms and expressions.
Airport Customer Service and Flight Rules
Check- in ,Security Checks and Restrictions at the Airport
Delayed, Missing and Damage Luggage
Checked Baggage, Carry-On/Hand Carry Baggage, Excess Baggage and Optional Fees
Airport Service Quality and Customer Service Flight Rules
Airport Rules about Traveling on the Plane with Pets
Day 3
Restaurant types and Food terms.
Briefing on Alcohol and alcoholic terms. Bar etiquette.
Ten Rules for Restaurants and Top ten Unspoken Rules for Restaurant Etiquette
Restaurant Tipping and Behaviour
Ten tips on How to Advise Wisely
The Most Successful People Do 14 or More Things Automatically everyday
Restaurant etiquette and terms, food and alcohol terms, ordering, waiters, service, etc.
Hotel terms and etiquette.
Business dinner dos and don’ts, hosting, seating arrangements etc.
Day 4
Tipping, who to tip, how to tip, and how much.
Drinking socially and in business settings
Business Dinner toasting etiquette, with whom, and why you do not say bottoms up!
Day 5
Conversation Topics
Actual Telephone English Conversation, Telephone English iMPORTANT Phrases
Leaving and Accepting Messages and Asking for Directions
The Importance of English Language Training Course and its Role in Globalization
How to develop communication skills How to be confident in Presentation
Ten Time Management Mistakes and How Creative are You?
Day 6
Addressing people, colleagues, and persons with academic and hierarchical titles, both in business and Government
Terms and expressions for meetings and negotiations.
Office etiquette
Gift giving in business and social settings.
Day 7
Briefing on business/co