商务信函剑桥商务英语

商务信函 求职信 求职信常用的句式表达： Beginning 开头 （1）With reference to your advertisement in (newspaper) of May 2 for a clerk, I offer myself for the post. （2）In reply to your advertisement in today’s (newspaper) for an accountant, I am writing to apply for the post. （3）I should like to/ I wish to apply for the position mentioned in your advertisement in (newspaper) of July 22. Introducing oneself: about age and experience 介绍自己的年龄和经验 （1）I have had 5 years’ experience with a company as a salesman. （2）I am 25 years of age, and have had two years’ experience in my present post, which I am leaving to better myself. About personal ability 叙述个人能力 (1) I am a good accountant and have a thorough knowledge of the English language. (2) I have received a good education, and know English, Spanish and shorthand.(速记) About enclosure 附件 You will find enclosed an outline of my education and business training and copies of two letters of recommendation. Enclosed please find a resume and a photo. I attach schedule of my qualification and experience. About salary 薪酬待遇 I am quite willing to start with a small salary. I should require a salary of 4,500 a month to begin with. The salary I should require would be 60,000 a year, plus 1% commission on all sales. easons for leaving 离职原因 My reason for leaving the company is that I wish to get into the advertising business. I am leaving our office to be with my mother and care for my aged mother in a distant city. (3) My reason for leaving my present employment is simple because I see no chance of advancement. Ending: request for an interview 结尾：请求面谈 If you desire an interview, I shall be most happy to call in person, on any day and at any time you may appoint. Should you think favorably of my application, kindly grant me an interview. I hope that you will be kind enough to consider my application favorably.恳请惠予考虑本人之申请为盼。 练习 Read the information below and then write a memo to all the staff in your company. Write 40-50 words only. Remember to include a To, From, Date and Subject line. You are a human resources manager for a large manufacturing firm. To offer staff better health insurance, the company has recently changed its insurance company. A representative from the insurance company is visiting to present the new policy. In your memo you should: * say what has happened and why. * announce the representative’s visit. * say when and where his presentation will take place. To: All Staff From: [name of student] Date: 1st October Subject: Presentation of new insurance policy To offer staff a better health insurance scheme, we are now working with a new insurance company. Please note therefore that a representative from this company will present the new staff policy on 9th October at 2pm in the conference room. All staff are welcome to attend. Tags that can end misery of lost luggage Globalbagtag was (0) set up six years ago by husband-and-wife team Chris and Alison Truelove on their return from a holiday in Australia. The couple decided to(1)________ Globalbagtag.com, which sells secure tags which travelers attach to their luggage. They started to (2)___________ ￡9.95 per tag in the first year, followed by a 2.95 subscription (3)_____________ for the following years. Customers activate the tag online with their home address on an online database. If luggage is lost, the person who finds it can log on to the Globalbagtag website and report the missing items. Mr. Truelove said: “We have seen a huge (4)_________ in orders as travelers realize they cannot rely on the airlines to look after their bags. It is actually a very simple (5)___________, Globalbagtag is now planning to (6)_____________ into stickers for items including mobile phones, MP3 players, key and laptops.” Tags that can end misery of lost luggage 表格图例分析 Report on _visits to website and proposed marketing strategy___ Introduction The aim of this report is to comment on the number of people visiting the_____ company website in the last three months and propose a marketing strategy for the next three months._____________________________________________ Findings Over the last three months, the number of visitors has increased by 650.There are two reasons for the increase. First of all, we launched a newsletter for subscribes. Secondly in May, we ran a competition which was very popular. With regards to costs, banners have cost 3200 euros a month but very few people seem to visit the website as a result of these. On the other hand, the newsletter doesn’t cost anything (other than my time) but has helped to increase the number of visitors. Recommendations In order to increase this number I would recommend that we continue with the newsletter and run more competitions and quizzes. I also propose that we stop using banners and put more resources into setting up links with other sites to increase the traffic. ntroduction This report sets out to… The purpose of this report is to… Findings In addition to… Alternatively As a result of This means… Recommendations In conclusion I would suggest that… The findings clearly show that we should… 练习 Write a letter to the hotel manager. Write 120-140 words using appropriate linking words or expressions. Swap letters with your partner. Now you are the manager. Write a reply to the letter. Respond to each complaint, again using appropriate linking words or phrases. Dear Sir or Madam, Following my recent experience of your hotel, I have decided to send you some feedback in the hope that you can improve your service. I arrived at reception at 6am on 7th November to find there was no record of my booking. As a result of this I waited 45 minutes. The following day, my two clients and I were delayed due to the meeting room being doubled-booked. Eventually we were given another smaller room. Finally, towels were not changed overnight. Room service explained that this was because of the hotel’s “environmentally friendly” policy. While I agree with the sentiment of this policy, I don’t think that changing at least one towel is unreasonable. Despite having been very satisfied with your service in the past I may have to reconsider using your hotel in the future. I would be grateful to hear any comments you have to make in writing. Yours faithfully Dear M… Thank you for your recent letter regarding your stay at our hotel. I regret that the experience did not achieve your normal expectations. I have now spoken to the staff involved and as a result I am in a position to comment. Unfortunately, our online booking system has been undergoing some changes and this may have affected both your booking of a room and the meeting rooms. I apologise for any delays but please note that all our meeting rooms are equipped with the same level of services. With regard to the policy on towels, the hotel feels that it must play its part in working towards helping the environment and so we have recently considered a number of ways in which to achieve this. However, your comments on towels will be raised at our next meeting on this policy. Following your letter therefore, I wish to apologise for any inconvenience caused. I would like to offer you a free two-day voucher which can be used at this hotel in the future. We look forward to your next visit and any further feedback you have. Best regards Yours sincerely 道歉信 Dear Mr. Bennet, The editor of our in-flight magazine has written to me about your complaint. I have spoken to the check-in staff, and they told me what they do in these situations. As credit card fraud is a serious problem nowadays, we make every effort to protect our customers. On this occasion, we would like to refund you $375. And we look forward to seeing you on board one of our planes in the future. Yours sincerely, Mary Customer services manager 1In my opinion, air-conditioning is the most useful when I travel. With air-conditioning, I can adjust the room temperature appropriately so that I can fall asleep easily. A good sleep is of vital importance when I travel. A jacuzzi comes the second. After a day’s travel, I will be very tired. The most effective way to get rid of tiredness is to have a good bath. With a jacuzzi, I can relax myself completely and get refreshed soon. 2Dear Mr Rogers， We are looking for a hotel to host our marketing conference from 23/06 to 26/06, with about twenty people attending. We will need one conference room with a computer for PowerPoint presentations. We won’t need an Internet connection. We will need full-board, single-room accommodation for everyone attending, for three nights from 23/06. Could you please confirm the availability of the rooms, and send me a full quote for the rooms and equipment? Yours sincerely 3Dear Mr. Smith Thank you for your enquiry about hiring our hotel. We have twenty single rooms available for the dates you mentioned, and also one conference room. All of our conference rooms have computer presentation facilities with Internet access. The accommodation costs $650 per day, including the cost of the equipment and the presence of a technician. Therefore, the total cost is $7650. I look forward to hearing from you. Yours sincerely David Rogers 4We have just heard that there is going to be a strike by air traffic controllers in Paris next week, so all flights to Paris will be diverted to Lyons. The strike could last only a short time, but there is no garantee of this. Therefore, we can give you a refund on your ticket, or alternatively make a booking for a latter date. Please let us know which option you would prefer. Yours sincerely 5From: JKWilkins To: Travelease Subject: Re: Changes to flight details Thank you for your email about the strike in Paris next week. As I must go to Paris, I’ll go by train. Therefore, I would be grateful for the refund on my ticket. Yours sincerely 6Dear Gianni， I haven’t received your data yet, and it’s getting late. I have to write the report for Cairoli & Sons, and I need the data for this. Please send it by tomorrow morning. Thanks. Margaretha 7Dear Emilla, Thanks to yo