酒店常用词汇

服务台常用词汇management经营管理marketprice市价cashiersdesk兑换处coin硬币accountingdesk帐务处checkouttime退房时间voucher证件pricelist价目表checkcheque支票sign动签字interest利息form表格reservation预订receptiondesk接待处tip小费reservationdesk预订处luggageoffice行李房perthousand千分之spare形多余的postpone动延期cancel动取消trxdyellerscheque旅行支票pay动付款fill动填写administration管理经营note纸币registrationdesk入宿登记处lobby前厅luggagerack行李架visitcard名片identificationcard身份证rateofexchange兑换率conversionrate换算率charge动收费bill帐单changemoney换钱procedure手续程序informationdesk问询处luggagelabel行李标签overbooking超额订房percent百分之reasonable形合理的cash动兑换keep动保留保存bankdraft汇票accept动接受procedurefee手续费fillintheform填表酒店服务常用英语口语1GoodmorningeveningReservationMayIhelpyou早上好晚上好这里是酒店客房预订部请问需要什么帮忙吗2WhatcanIdoforyou我能为您帮什么忙吗3HoldonlinepleaseCouldyoupleaseholdon请稍等电话中请稍等好吗4Couldyouwaitaminuteplease请稍等好吗5Areyouwithacompany您是公司预订吗6MayIknowyoudeparturedate请问您的离店日期是哪天7Howlongwillyoustaywithus请问您住几天8Howmanypeoplearethereinyourparty您们一共几个人9Thatwillbefournights四个晚上10MayIknowthearrivaldateplease请问哪天入住11Isitjustfortonight请问只住今天一晚吗12Whendoyoucheckin请问您什么时候入住13Wouldyoulikeasingleroomoradoubleroom请问你想订单人间还是双人间14Whatkindofroomwouldyoulikeprefer请问您喜欢什么样的房间15Wouldyoupleasetellmeyourfullnameplease请问您的全名是16Andyouraddressplease请问您的地址17MayIknowyoutelephonenumberMrSmith史密斯先生请问您的电话号码是MayIknowyourcompanynameandhowwouldyouliketosettleyourpayment请问您的公司全称及付款方式18Wehaveasingleavailableforthosedates我们还有一些单人间可以接受预订在那个时间段19Itsallrightforthenextweek下个星期没有问题20Wedohaveavacancyforthosedates那段时间我们可以接受预订21YesyoucanhavearoomonSaturday是的星期六您可以订到房间22Imafraidwewontbeabletoguaranteeyouaroomafterthe16thWeusuallyhavehighoccupanciesinthepeakseasons恐怕十六号后我们不能保证有房间提供给您那段时间是我们的入住高峰期23ImsorrybutwerefullybookedforsingleroomsWouldyouliketohaveadoubleone很抱歉我们的单人间已经订满了给您订双人间怎么样24Imsorrybutthehotelisfullonthatdate很抱歉那天我们酒店的客房已经住满了25Imsorrywedonthaveanyroomavailableforthatweek很抱歉我们那周的预订已经全满了酒店英语口语中常见词汇有replacethephone挂上电话Lineplease请接外线Thelineisbusyengaged占线sendatelegramcable发电报longdistance长途电话elephonedirectory电话簿callsomebodyup打电话给某人canthearsomebody听不见cantgetthrough打不通inlandtelegram国内电报ordinarymail平信switchboard交换台centralexchange电话总局Theconnectionisbad听不清expresstelegram加快电报specialdispatch专电registeredfee挂号邮资酒店工作实用英语句子介绍一1GoodmorningThisisRoomreservationMayIhelpyou早上好客房预订处我能为您做什么2Whatkindofroomwouldyouliketoreserve您想订哪种类型的房间3Asingleroomoradoubleroom要单人间还是双人房间4Forwhichdatesdoyouwanttobooktherooms您想订哪几天的房间呢5Whattimewillyoubearriving您将在何时到达6MayIknowyourname您能告诉我您的名字吗7Howlongwillyoubestaying您将要住多久8Idliketoconfirmyourreservation我要确认一下您的预订9Illchecktheroomavailability我查查客房预订情况10YoushouldpayadepositofUS1000beforehand您应预期付1000美元的定金11Thereisa10percentdiscount10的折扣12Whatkindofroomwouldyoubeprefer您要什么样的房间13Haveyougotabooking您预订了吗14Asingleroomoradoubleroom要单人间还是双人房间15Wellextendyourreservationforyou我们将会按您的要求作相应的更改16Wewishyouapleasantstayinourhotel愿您在我们饭店过得愉快17Pleasedontleaveanythingbehind请不要遗忘你的东西18Mindorwatchyourstep请走好19Wewishyouapleasantjourney祝您旅途愉快20Haveanicetrip一路平安21Allthebest万事如意22Takecare多保重23Goodluck祝您好运24Thankyouverymuch谢谢您非常感谢25Thanksalot多谢26Thankyouforcoming谢谢您的光临27Thankyouforstayinginourhotel感谢您在我们饭店下榻28Imverygratefultoyou非常感谢您29Itsverykindofyou谢谢您真客气30Youaremostwelcome不用谢不用客气31Notatall不用谢32Dontmentionit不用谢33Mypleasureorwithpleasure很高兴能为您服务34Gladtobeofservice很高兴为您服务35Atyourservice乐意为您效劳36Imsorry很抱歉37Excuseme对不起38ImterriblysorryItsmyfault非常抱歉那是我的过错39Imawfullysorryformycarelessness对于我的粗心大意我非常抱歉40Sorrytohavekeptyouwaiting对不起让您久等了41Sorrytointerruptyou对不起打扰了42Thatsallright这没什么43Itdoesntmatter没关系44Nevermind不要紧没关系45Letsforgetit算了吧46WhatcanIdoforyou我能为您干点什么47CanIhelpyou48我能为您干点什么49IsthereanythingIcandoforyou有什么能为您效劳的吗50Justamomentplease请稍等一下51Dontworryaboutit别担心52IbegyourpardonorPardon对不起请再说一遍好吗53YouarewantedonthephoneMrBellow贝罗先生有您的电话54Whoisspeakingplease请问您是谁电话用语55IllswitchyoutoRoom1120我马上给您接301房间56Whatnumberareyoucalling请问对方什么电话号码57Whowouldyouliketotalkto请问受话人姓名58Couldyouholdthelineplease请拿着话筒稍等一会好吗59Herearecomelettersforyou这是您的信60Whatashame多可惜61Imsorrytohearthat听到这事我很难过62Weareallsorrytohearofyourillness听说您病了都很担心63TherethereNowtrynottogettooupsetaboutit好啦不要为这事太烦恼了64Iwishyougoodhealth祝您健康65Letmewishyoueverysuccess祝您一切顺利66HappyNewYear新年快乐67MerryChristmas圣诞节快乐68Happybirthdaytoyou祝您生日快乐69Congratulations祝贺您恭喜70Myheartycongratulations衷心祝贺您71Asyouwishorlike随您的便72Certainly当然可以73Ofcourse当然可以74Goaheadanddowhatyoulike干吧你喜欢干什么就干什么75Imsorrythatsnotallowed对不起这是不允许的76NoImafraidnot不恐怕不行77OutofthequestionImafraid恐怕不可能78Walkstraightahead一直往前走79Turnleftright往左右转80Goupstairsdownstairs上下楼81Takethelifttothethirdfloor乘电梯到三楼82Theliftsareinthelobbynearthemainentrance电梯间在大厅靠大门外83Thebellmanwillshowyouthewaytothebanquethall大堂服务员将领您去宴会厅84Thereisawashroomattheendofthecorridor洗手间在走廊尽头85Thepostandcableserviceisoppositethebar邮电所在酒吧对面86Thebankisnexttotheshop银行在小卖部隔壁87Youcangetyourmoneychangedatthecashiersdesk你可以收银外兑换钱88Howmuchwouldyouliketochange你要兑换多少呢89Theratesofexchangeareontheboardthere兑换率写在那这的黑板上90Therearesomelocalproductsonsalehere这里出售一些地方产品91Itssoldbyweightyardmeter这个按重量码米计价出售92Sorryitssoldout对不起卖完了93Howdoyoulikethis您看这个怎么样94Whataboutthatone你看那个好吗95Hereisyourchange这是找您的钱96Hereisyourreceipt这是你的收据97Airmailorordinarymail是航空信还是平信98Anairmailletterforabroadis160寄往国外的航空信需160元99Thetravelagencyinthehoteltakesallkindsofbooking饭店的旅行社代办各种预订票100Pleasedontsmokehere请不要在这里抽烟酒店常用英语500句Partonegeneralexpressions1Goodmorningafternooneveningsirmadam早上好下午晚上好好先生夫人2Howdoyoudo45howdoyoudo您好3Helloorhi您好4Howiseverythingwithyou您的一切都好吗5Howareyougettingonoralongthesedays这几天过得怎么样6HowareyouFinethankyouandyou您的身体好吗7Gladnicetoseeyou见到您很高兴8Welcometoourhotel欢迎到我们的酒店来9ItsnicetomeetyouagainMrJohnson再次见到您太好了约翰逊先生10Goodbyeorbyebye再见11Goodnight晚安晚间告别用12Haveagoodrest祝您休息好13Seeyoulatertomorrow以后明天见14Hopetoseeyouagainsoon希望不久再见到您15Haveagoodtime祝您过得愉快16Wewishyouapleasantstayinourhotel愿您在我们饭店过得愉快17Pleasedontleaveanythingbehind请不要遗忘你的东西18Mindorwatchyourstep请走好19Wewishyouapleasantjourney祝您旅途愉快20Haveanicetrip一路平安21Allthebest万事如意22Takecare多保重23Goodluck祝您好运24Thankyouverymuch谢谢您非常感谢25Thanksalot多谢26Thankyouforcoming谢谢您的光临27Thankyouforstayinginourhotel感谢您在我们饭店下榻28Imverygratefultoyou非常感谢您29Itsverykindofyou谢谢您真客气30Youaremostwelcome不用谢不用客气31Notatall不用谢32Dontmentionit不用谢33Mypleasureorwithpleasure很高兴能为您服务34Gladtobeofservice很高兴为您服务35Atyourservice乐意为您效劳36Imsorry很抱歉37Excuseme对不起38ImterriblysorryItsmyfault非常抱歉那是我的过错39Imawfullysorryformycarelessness对于我的粗心大意我非常抱歉40Sorrytohavekeptyouwaiting对不起让您久等了41Sorrytointerruptyou对不起打扰了42Thatsallright这没什么43Itdoesntmatter没关系44Nevermind不要紧没关系45Letsforgetit算了吧46WhatcanIdoforyou我能为您干点什么47CanIhelpyou48我能为您干点什么49IsthereanythingIcandoforyou有什么能为您效劳的吗50Justamomentplease请稍等一下51Dontworryaboutit别担心52IbegyourpardonorPardon对不起请再说一遍好吗53YouarewantedonthephoneMrBellow贝罗先生有您的电话54Whoisspeakingplease请问您是谁电话用语55IllswitchyoutoRoom1120我马上给您接301房间56Whatnumberareyoucalling请问对方什么电话号码57Whowouldyouliketotalkto请问受话人姓名58Couldyouholdthelineplease请拿着话筒稍等一会好吗59Herearecomelettersforyou这是您的信60Whatashame多可惜61Imsorrytohearthat听到这事我很难过62Weareallsorrytohearofyourillness听说您病了都很担心63TherethereNowtrynottogettooupsetaboutit好啦不要为这事太烦恼了64Iwishyougoodhealth祝您健康65Letmewishyoueverysuccess祝您一切顺利66HappyNewYear新年快乐67MerryChristmas圣诞节快乐68Happybirthdaytoyou祝您生日快乐69Congratulations祝贺您恭喜70Myheartycongratulations衷心祝贺您71Asyouwishorlike随您的便72Certainly当然可以73Ofcourse当然可以74Goaheadanddowhatyoulike干吧你喜欢干什么就干什么75Imsorrythatsnotallowed对不起这是不允许的76NoImafraidnot不恐怕不行77OutofthequestionImafraid恐怕不可能78Walkstraightahead一直往前走79Turnleftright往左右转80Goupstairsdownstairs上下楼81Takethelifttothethirdfloor乘电梯到三楼82Theliftsareinthelobbynearthemainentrance电梯间在大厅靠大门外83Thebellmanwillshowyouthewaytothebanquethall大堂服务员将领您去宴会厅84Thereisawashroomattheendofthecorridor洗手间在走廊尽头85Thepostandcableserviceisoppositethebar邮电所在酒吧对面86Thebankisnexttotheshop银行在小卖部隔壁87Youcangetyourmoneychangedatthecashiersdesk你可以收银外兑换钱88Howmuchwouldyouliketochange你要兑换多少呢89Theratesofexchangeareontheboardthere兑换率写在那这的黑板上90Therearesomelocalproductsonsalehere这里出售一些地方产品91Itssoldbyweightyardmeter这个按重量码米计价出售92Sorryitssoldout对不起卖完了93Howdoyoulikethis您看这个怎么样94Whataboutthatone你看那个好吗95Hereisyourchange这是找您的钱96Hereisyourreceipt这是你的收据97Airmailorordinarymail是航空信还是平信98Anairmailletterforabroadis160寄往国外的航空信需160元99Thetravelagencyinthehoteltakesallkindsofbooking饭店的旅行社代办各种预订票100Pleasedontsmokehere请不要在这里抽烟Parttworeceptionamphousekeepingservice第二部分总台及客房服务101Whatkindofroomwouldyoulikeorprefer您希望要什么样的房间102Doyouwantasingleroomoradoubleroom你想要单人房还是双人房103Wouldyoulikearoomwithbathorshower您想要浴缸的还是淋浴的房间104Howlongdoyouplantostayhere你打算住多久105Forhowmanynights你要住几个晚上106Howmanypeoplearethereinyourparty你们一起有几个人107Icanbookyouasingleroomwithshowerforthe26th我可以为您在26日订一个带淋浴的单人间108Whattimewillyoubearriving您将何时到达109Unfortunatelywearefullybookedforthe21st遗憾的是21日的客房全部订满110WewontbeabletoguaranteeyouaroomforMay6th我们不能保证5月6日给您一个房间111Forasingleroomthepricewouldbe35dollars单人房的价格是35美元112Thereisasmallchargeof25centsadayextra每天要收25美分附加费113Theresareductionforchildren儿童可以减价114Couldyoufillinthisformplease请填写这份表格115Couldyousignyournameplease请签上您的姓名116GivemeyourpassportpleaseWeneeditforregistration请把护照给我我们登记时需要117Haveyougotanyidentification你有身份证吗118MayIseeyourpassportplease请把护照给我119Wouldyoupleasecompletethisregistrationform请您填写这张登记表好吗120Whatsyouroccupationplease请问您的职业121Whatsyournationalityplease请问您的国籍122Whatsyouraddressinyournativecountryplease请问您在本国的住址123Yourroomnumberis246onthesecondfloor服务台常用词汇management经营管理marketprice市价cashiersdesk兑换处coin硬币accountingdesk帐务处checkouttime退房时间voucher证件pricelist价目表checkcheque支票sign动签字interest利息form表格reservation预订receptiondesk接待处tip小费reservationdesk预订处luggageoffice行李房perthousand千分之spare形多余的postpone动延期cancel动取消httpswwwbaiducomswdE69785E8A18CE694AFE7A5A8amptn44039180cprampfenleimv6quAkxTZn0IZRqIHckPjm4nH00T1YLnW0vPHTsPWu9P1DdPAF90ZwV5Hcvrjm3rH6sPfKWUMw85HfYnjn4nH6sgvPsT6KdThsqpZwYTjCEQLGCpyw9Uz4BmybIi4WUvYETgNTLwGUv3EPjD4nHTsPH0Ltravellerscheque旅行支票pay动付款fill动填写administration管理经营note纸币registrationdesk入宿登记处lobby前厅luggagerack行李架visitcard名片identificationcard身份证rateofexchange兑换率conversionrate换算率charge动收费bill帐单changemoney换钱procedure手续程序informationdesk问询处luggagelabel行李标签overbooking超额订房percent百分之reasonable形合理的cash动兑换keep动保留保存bankdraft汇票accept动接受procedurefee手续费fillintheform填表电讯服务operator电话员housephone内部电话specialline专线dialanumber拨号码holdtheline别挂电话cantputsomebodythrough接不通ordinarytelegram普通电话receiver听筒cityphone城市电话telephonenumber电话号码replacethephone挂上电话Lineplease请接外线Thelineisbusyengaged占线sendatelegramcable发电报longdistance长途电话telephonedirectory电话簿callsomebodyup打电话给某人canthearsomebody听不见cantgetthrough打不通inlandtelegram国内电报ordinarymail平信switchboard交换台centralexchange电话总局Theconnectionisbad听不清expresstelegram加快电报specialdespatch专电registeredfee挂号邮资postcard明信片客房设备用品escalator自动楼梯bookshelf书架groundfloor英底层一楼cabinet橱柜switch开关httpswwwbaiducomswdE799BEE58FB6E7AA97E5B898amptn44039180cprampfenleimv6quAkxTZn0IZRqIHckPjm4nH00T1YLnW0vPHTsPWu9P1DdPAF90ZwV5Hcvrjm3rH6sPfKWUMw85HfYnjn4nH6sgvPsT6KdThsqpZwYTjCEQLGCpyw9Uz4BmybIi4WUvYETgNTLwGUv3EPjD4nHTsPH0Lvenetianblind百叶窗帘curtain窗帘wastebasket字纸篓teatrolley活动茶几nighttable床头柜firstfloor英二楼美一楼foldingscreen屏风hanger挂钩plug插头wallplate壁上挂盘Chinesepainting国画elevatorlift电梯drawer抽屉secondfloor英三楼美二楼spring弹簧cushion靠垫垫子socket插座插口sittingroom起居室voltage电压floor楼层地板carpentry总称木器teatable茶几bedclothes床上用品quilt被子mattress床垫thermos热水瓶transformer变压器