酒店前厅部日常常用英语.doc

前厅部岗位英语 一、前台 1、Do you have a reservation with us? 请问您有预订吗？ 2、Would you mind filling out this registration form, please? 请您填一下入住登记表好吗？ 3、May I see your passport? 我可以看一下您的护照吗？ 4、How do you spell your name, please? 请问您的名字怎么拼写？ 5、How would you like to settle your account? 请问您要如何买单？ 6、I’d like to confirm your departure time. 我想确认一下您的离店时间。 7、The porter will help you with your suitcase. 行李生会帮您提行李。 8、Just a moment, sir. I’ll check the arrival list. 请稍候，我查一下我们的客人到达名单。 9、Would you pl