酒店常用英语汇总
English for Front Office Dept.前厅部常用英语
1、Good morning/ Good afternoon /Good evening !早上好/下午好/晚上好!
2、Welcome to Ravi Shinger International Hotel下午好!欢迎光临诺威香卡国际酒店。
3、How may I help you ?请问有什么可以帮到您?
4、May I know your name ,please ?请问贵姓?
5、Do you have a reservation with us?请问您预订了房间了吗?
6、I’ll check our room availability 我来查一下是否有空房间。
7、Just a moment ,Please请稍等
8、I'm sorry. We have no record of a booking in your name.对不起,我们没有以您的名义预订的房间记录。
9、We have standard rooms, single rooms, Garden suite and