新职业英语1
Unit7
I Really Want to Know 我真的很想知道
1.(1)Friday night I went off my diet.
周五晚上我结束了节食。
(2)I dare say I deserved a good meal after losing the twenty pounds I gained from too many trips to Manhattan restaurants last year.
把去年因常去曼哈顿的餐馆吃饭而增加的20磅减掉之后,我敢说我该理直气壮地美餐一顿了。
(3)My wife and I went to one of our favorite Houston restaurants to celebrate the successful conclusion of my diet.
为了庆祝节食成功,我和太太去了休斯顿一家我们最喜欢的餐馆。
2.(1)The food, as always, was wonderful.
饭菜与往常一样,味道好极了。
(2)The service was even better than usual.
服务比平常还要好。
(3)I really would have given the restaurant top marks on every item—but I didn't.
我真想给这家餐馆的每个项目都打最高分。
(4)Why? We'll see in a moment. 但我没有.为什么?一会儿我们就知道了。
3.(1)It is admirable for an organization to want to measure
customer satisfaction.
一家公司想度量一下顾客满意度是件好事。
(2) However, to do so correctly, the entire measurement process must be properly designed and implemented from start to finish.
但是,要想把这件事做好,整个度量过程必须妥善设计,并自始至终完整地实施。
(3) Proper questionnaire design is just the first step in the process.
合理设计调查问卷仅仅是这个过程的第一步。
(4) Equally as important is establishing a process of gathering data which will obtain a representative sample of customers, and which keeps bias to a minimum.
为了能够从顾客那里获得代表性的数据样本,并将偏见降到最低,建立数据搜集程序也同样重要。
(5) This is where many organizations fail. This is where this particular restaurant failed.
许多公司却未能做到这一点,而这也正是这家餐馆的失败之处。
4.(1)After we had finished our coffee, the waiter brought
over the check.
话说我们喝完咖啡之后,侍者拿来了账单。
(2)With the check was a brief customer satisfaction survey.
与账单附在一起的,还有一份简要的顾客满意度调查问卷。
One side of the questionnaire contained a note from the owner, beginning with the words “I really want to know”.
问卷的一面是餐馆老板的一份说明,开头写着“我真的很想知道”。
The other side of the questionnaire contained a few standard measurement items and room for comments.
另一面是一些标准的测量项目,以及顾客填写意见的空白处。
What was a little different about this survey was that the questionnaire had already been filled out by the waiter.
有一点不同的是,这份调查问卷已经由侍者填完了。
On a scale of “excellent”, “good”, and “needs improvement”, the waiter had drawn a line through all the “excellent” boxes.
在“很好”、“好”和“有待提高”三个级别上,侍者已经在所有“很好”的方框内划了一条线。
(1) As much as I enjoyed the service, I was not about to deposit a questionnaire that somebody else had completed into a ballot box.
尽管我很满意这家餐馆的服务,我也不打算把一份已由别人完成了的调查问卷放到意见箱里。
(2) However, many people would return such a questionnaire without thinking twice.
然而,很多人却会不假思索就将这种问卷交回。
6.(1)The owner of the restaurant is only fooling himself by keeping the current customer satisfaction measurement program in place.
如此进行顾客满意度调查,这家餐馆的老板只是在愚弄自己罢了。
(2)If he “really wants to know”, he would be better off asking someone to hand out postage-paid questionnaires to people as they left the restaurant.
如果他“真的很想知道”,在顾客离开时,让人给他们分发一些邮资已付的调查问卷,会对他更有好处。
7.(1) If you have a customer satisfaction measurement program in place, or if you are thinking of implementing one, we urge you to give as much attention to the distribution and collection process as you do to the questionnaire design.
如果你正在进行或者正打算进行顾客满意度调查,我们强烈建议你除了注重问卷的设计外,也要特别注意问卷的发放和回收过程。
Unit8 Career Trends 职业趋势
1.(1) According to the U.S. Bureau of Labor Statistics, the three hot career fields in the next decade are going to be information technology (IT), medical and fitness.
据美国劳工统计局的统计,今后十年内的三个热门职业领域将分别是信息技术、医疗和健身。
(2)The demand for workers in each of these fields is expected to double by 2010.
到2010年,以上每个职业领域对人才的需求都将会增加一倍。
(1)It is no surprise that one of the fastest growing areas of employment in recent years relates to computer technology.
近年来人才需求增长速度最快的领域之一是计算机技术,这并不令人 吃惊。
(2)Technological advance ensures that this trend will continue for some time.
技术的进步确保这种趋势还会继续一段时期。
(3)System analysts, designers and developers, computer programmers, web developers, consultants and information managers reflect the range of these career areas.
系统分析师、设计师和开发师、电脑程序员、网络开发人员、信息技术顾问和信息管理人员反映出计算机技术领域职业的范围非常广泛。
(4)Hardware engineers are also needed, working in infrastructure construction and repair, cable, satellites, etc.
从事基础设施建设和维护、缆线、卫星等工作的硬件工程师也是需求 的对象。
3.(1)Another guaranteed growth is in the medical field.
另一个确定会增长的领域是医疗。
(2)The increasing number of healthcare jobs is directly attributable to the ageing of the population and the expansion of treatments available for medical conditions.
医疗保健类工作的增加直接归功于人口老龄化和疾病治疗手段的增多。
(3) Medical assistants and nurses, home health advisers, and health information technicians will be in increased demand.
对医疗助理和护士、家庭健康顾问以及健康信息技术人员的需求将会增加。
(4)As a result, there will also be an expansion in the number of administrative and support roles needing to be filled.
其结果是,所需要的管理和后勤人员的职位数量也会扩大。
4The fitness field is also expected to expand in the next decade as people are becoming more and more health conscious in the face of mortality.
面对生老病死人们的健康意识越来越强烈,健身领域预计也将会在下一个十年内得到快速发展。
New services are developing that are opening out into recognized career fields.
现有职业领域中的新型服务也方兴未艾。
Many of these are provided directly to the consumers.
许多这些服务被直接提供给消费者。
Fitness management professionals will continue to enjoy a high market demand, as well as physical training coaches.
健身管理专家和体育教练的职业仍将保持很高的市场需求。
(5)All of these require degrees in the health field.
所有这些职业都要求具备健康领域的学位。
5.(1)The identification of future career trends is of some
help when you are seeking a career direction.
在寻找职业方向时,明确未来的职业趋势会有所助益。
However, no matter how good the prospects are in an area of employment, your choice of career must depend primarily on an assessment of your own skills, abilities, personal qualities and interests.
然而,不管该职业领域的前景有多好,你的职业选择都必须首先建立在对自身技能、能力、个人素质和兴趣的评估之上。
It is also important to remember that the top requisites for success in any field are communication skills, positive mental attitude, and the ability to get along with people.
同样有一点很重要,那就是在任何领域中获得成功的必要条件都是沟通技能、积极的精神状态和与人相处的能力。
(4)Without these qualities, all the education and training in the world will not get you very far.
没有这些素质,世界上所有的教育和培训都不会帮你走得很远。
Unit 1 职场潮流
Each day, many people are looking for trends in workplace clothing, so that they can “fit in” with the fashionable or well-dressed crowd. They believe that dressing in the latest fashion trends may give them the reputation of being fashionable and trendy. While it is more than possible to do this, you need to display caution.
许多人每天都在捕捉职场时装的潮流,以便能与那些衣着时尚得体的人们步调一致。他们认为按最新潮流穿衣打扮能为自己赢得时尚和时髦的好名声。尽管这样做合情合理,你还是要小心谨慎。
What many people do not realize is that there are a number of pros and cons of relying on workplace fashion trends. One of those pros was mentioned above. When you wear a fashionable outfit to work, there is a good chance that you will receive a lot of compliments on your outfit. This is a nice feeling and it is one that makes many feel proud.
许多人并没有意识到,追随职场时装潮流有利也有弊。好处之一,正如上面所提到的,穿一套时髦的衣服去上班,很可能会得到一堆夸奖。这种感觉很不错,也让人引以为豪。
But the truth is that there are many more cons of relying on workplace fashion trends than there are pros. For instance, workplace fashion trends do not always distinguish between jobs and careers. If you work at a trendy coffee shop or retail store, chances are that the dress code would be casual clothing. However, if you work at a law office or an insurance company, you may be required to dress more professionally. Unfortunately, many workplace fashion trends are designed for the working population in general, not specific careers. This is where you can run into trouble if you are not careful.
然而事实上这种追随弊大于利。例如,职场时装潮流往往不区分工作和职业。在一家新潮的咖啡馆或零售店工作,着装要求很可能是休闲服。而在一家法律或保险公司上班,着装则需要更职业化。不幸的是,很多职场新潮时装是为工作中的一般大众而设计,而非为特定职业设计。因此一不小心就可能出问题。
Before relying on workplace fashion trends, you will want to take a good, close look at the trend in question. For instance, does the trend require the wearing of a skirt or a dress, no matter what the length? If so, it is important that you look at what you do for a living. If you are in a professional office setting, a dress may be perfect for you. On the other hand though, if you work in a retail store as a manager, a dress or skirt may actually get in the way and hamper your efforts to work and be productive.
在追随这种时装潮流之前,要好好地仔细审视一下所谓的潮流。比如,潮流是不是时兴半身裙或连衣裙,而不论其长短呢?如果确实如此,那么最重要的是要考虑自己的工作性质。如果是办公室的职业白领,连衣裙就非常适合。但如果是在零售店当经理,连衣裙或半身裙则可能会妨碍工作,影响工作效率。
By wearing trendy workplace fashion pieces, many people are given compliments, but not always. The last thing that you want to do is get a bad name for yourself instead of compliments. That is why it is also advised that you take what others may think of you into consideration. You need to make sure that the impression that you would be making is a good one.
很多人会因为穿了时髦的职场时装而备受称赞,但事情并非总是如此。最不希望的是不但没有受到夸奖,还落下坏名声。正是因为这个原因,你必须考虑别人对你的看法,你必须确保给别人留下的是个好印象。
The decision as to whether or not you want to incorporate the latest workplace fashion trends into your wardrobe is yours to make, but please take the above-mentioned points into consideration before doing so.
到底要不要将职场最时髦的潮流带入衣柜,这个决定得自己做,但在做出决定前请考虑考虑上面提到的问题。
Unit2 会议时间
The meeting spills over into its second hour. We are discussing a productivity initiative. At this moment, our most talkative member chimes in with the idea that we need some kind of system to reward employees. This is the same solution he offers for every problem at every meeting. Then, another member cuts in with a long story—just to make the point that we are not the proper entity to recommend the kinds of changes we are proposing. I, meanwhile, contribute nothing useful. Finally, the woman who set the meeti