Case1CasedescriptionAlthoughIKEAhasrecentlyinitiatedanAmericanstyleperformancereviewprocedurewhichrequiresdocumentingemployeesindividualperformancestrengthsandweaknessesSwedishmanagersfeeluncomfortablewiththeformalityofthesystemandtheneedtoprovidenegativefeedbackSincetheyholdthemoreseniorpositionstheirambivalencehasresultedinlittlerealdiscriminationinpayincreaseswhicharedirectlylinkedtothereviewsAlthoughturnoveratIKEAislowerthantheindustryaverageandcoworkersgenerallyappreciateIKEAscaringenvironm